We have a 7-day hassle free return policy.
If you're unsatisfied with your purchase for any reason, please drop us an email at firstname.lastname@example.org within 7 days of your receipt of goods, stating your full contact details, Order Number and reason for return. Once we receive and confirm your return request, we will arrange for the stocks to be collected from the initial delivery address at an agreed time. We will send you an email confirmation once we receive your returned package and then proceed to arrange a full refund to you without delay. Please do note that all product returns must be packed in the original packaging and include all original accessories. If any accessories are missing/lost or the original packaging is damaged/lost, we regret to inform you that we cannot accept your returns.
For faulty/defective products received upon delivery, please do contact us immediately at email@example.com stating your full contact details, Order Number and we will replace the defective/damaged products without delay.
For order cancellations, please contact us at firstname.lastname@example.org, providing your full contact details and Order Number so that we may make the necessary arrangements to remove your delivery from our schedule.
We reserve the right to refuse any unauthorized returns; namely returns done without contacting us in advance as per our Policy.
This Returns Policy may be amended by us from time to time, and constitute an inseparable part of our Terms & Conditions.